Damaged Goods - Discrepancies - Shortages
Please check and ensure your items are free of any defects or damage
as soon as they arrive, prior to any cutting and/or fitting.
Please check and ensure your items are free of any defects or damage
as soon as they arrive, prior to any cutting and/or fitting.
We ask that you don't book in fitters, in case and in the unlikely event there is any discrepancies or damage.
All goods must be opened/unwrapped and checked on delivery by the buyer and or their representative receiving them, for discrepancies, shortages and damage/defects.
All goods signed for are deemed to be in good order and condition. Any damage/defects, discrepancies, shortages whatsoever should be recorded and noted on the delivery documentation. You must report any damage and/or shortages via email in writing within
All goods must be opened/unwrapped and checked on delivery by the buyer and or their representative receiving them, for discrepancies, shortages and damage/defects.
All goods signed for are deemed to be in good order and condition. Any damage/defects, discrepancies, shortages whatsoever should be recorded and noted on the delivery documentation. You must report any damage and/or shortages via email in writing within
24 hours from the delivery date.
Subject to the this, we are more than happy to replace any damaged/defected items
free of charge.
We are unable to replace items once they have been used, cut or drilled in any way.
If you would like further help or information regarding the above, please
don't hesitate to contact our customer services team: 0345 269 7517 (option 2)
free of charge.
We are unable to replace items once they have been used, cut or drilled in any way.
If you would like further help or information regarding the above, please
don't hesitate to contact our customer services team: 0345 269 7517 (option 2)