What our customers say about us...
The reviews below are genuine emails, texts and comments sent to us by our clients via email following the service and goods we have provided.
You may also like to see reviews left by clients on our facebook page, or visit Google
We try and update this page as often as possible when a customer emails or sends a review but please speak to one of our advisers if you require any information at all regarding our products and services. We will be more than happy to assist or answer your questions
0345 269 7517 (option 2)
Thank you for the excellent service we received. Your sales team were very helpful and informative and, out of all the main worktop companies we researched, SSKD offer the widest selection of top quality products (we did our homework). The product we settled for has the tough finish we were looking desperately for, and is, without doubt, far and above the quality of the worktop surfaces we have seen in retail stores, trade showrooms and kitchen suppliers.
The free sample service was very efficient and of enormous help in making our final decision as was the information and advice from your sales team (in particular a very helpful lady that my wife had discussions with). I would also like to give a word of thanks and praise to the delivery company, the driver was helpful and accommodating and the goods arrived on the dot.
Thomas Porter - Chessington, Surrey
I must say that I'm impressed with the efficiency at your company.
Chris Duggin - London
"Thank you very much for the excellent service we have had from your company. Thank you very much
Mrs Dorothy Charlton" Co Durham
"With regard to my Order for Kitchen Worktops, this was handled promptly, and your service was excellent. I would not hesitate to order from you again, should I need anything. I would recommend your Company and Service to anyone. Thank you."
G. Curry - Newcastle Upon Tyne
Your web site was first class and when I telephoned with a request for further information I was dealt with promptly and professionally. The samples I requested came through straight away and allowed me to make an informed selection. Everything then went smoothly including the delivery which was on time. The product itself my builder stated was first class. He had not used your company before. He now has the swatch you sent me and as he fits kitchens will no doubt use your services in the future. Thank you for an excellent service.
John Morris" Oxford, Oxfordshire
"I am glad that I have been given the opportunity to provide feedback. I found the whole process very straightforward and hassle free. Ordering online was clear, the delivery date was provided in good time, the delivery guys were on time and helpful and lastly the products (worktop and accessories) were good quality and exactly what I wanted. I'm really pleased with the results and I would certainly recommend you."
Claire - Gravesend, Kent
"We would like to take this opportunity to say how pleased we were with your company when choosing our new kitchen worktop. The staff were friendly & very helpful explaining the different aspects of worktops that we were unaware of. They helped us choose a splendid inexpensive work surface that looks terrific in the new kitchen. Delivery was excellent-we shall be back in summer for another length as we want to do an island base. Would & have been recommending to all our friends & family in the area. An excellent company-well done."
"Many thanks, for fast service,delivered on time by friendly and helpful
driver, I would have no problem recommending your company, and will
use you again in the future,
D.ROUSE - Shirley, Surrey.
The work surfaces I ordered were delivered 07.30 the following morning - unbelievable, so quick!! I will tell any friends and relations to contact your company should they require worktops etc. Thanks"
Would just like to say that the service I received was very good indeed. I placed my order via phone (as opposed to online) as I really wanted to talk to someone first. It was good to speak to someone to arrange the delivery and I was given a 'discounted' delivery charge as the original charge I felt was too high for the product. I was impressed by the understanding and the fact that your company made an effort to reduce the charge which made me happier. I had originally ordered x2 lengths of Earthstone worksurface plus an edge and some adhesive a couple of years ago and was impressed with the pricing and the service back then. Naturally when I needed another edge and some more adhesive, SSK was my first choice. I would definitely recommend your company. Kind regards."
Sarah Cortesi - London
"I cannot fault the service received right from my initial enquiry, regarding
a price match on worktops, it was met with a pleasant and helpful response
within about 30mins of my mail, and a discount on already competitive
prices, which prompted the order
A delivery date was given, which was confirmed later, the driver contacted
us a short while before, and arrived as specified. The very pleasant driver
helped with the heavy material without complaint to store it for me prior to
fitting. It is now after fitting looking great in my kitchen, so I'm very happy with
the product and the excellent service. What you should expect these days,
but very rarely get Thank you"
I would like to thank solid surface kitchens for the prompt delivery and attention given to my order. We are very pleased with both the service and the product and would certainly come back for any future requirements Best Regards"
John Ireland - Swanley, Kent
"Hi Alex, Thank you for your speedy response for samples I ordered
Brilliant service. I have now placed an order for the Wilsonart Strass Noir"
J Hills Huntington, Cambridgeshire
"My new laminate worksurface has been in place for a couple of months now and we are very happy with its looks and quality. Your prompt delivery of a range of samples helped me decide which to choose. On ordering I warned you that access was tricky for large vehicles. On delivery your drivers were very professional and dealt with the difficult conditions with patience and good humour. Add to all this a very competitive price - one very satisfied customer. Thank you all for an excellent service."
B Moriarty - Ditchling, Sussex.
"Delighted with our new kitchen work surfaces - the appearance, the quality and the very competitive price. Communication with you throughout was excellent, delivery on time and the driver most helpful with the unloading. Our fitter was also impressed with the quality and the price. Would certainly recommend you to others"
M Kaye - St Albans, Herts
"I'm pleased to leave a comment, Service and delivery both very prompt. Goods received intact and undamaged, high quality too, no fault to be found, will definitely use supplier again
Donna - Maregate,Kent
"I received a really good service from Solid Surface Kitchens and would not hesitate to use the company agin on my next project"
S Dawson - Gloucester
"I bought my work tops and splash backs for my new kitchen from you. The customer service was excellent on both occasions. Delivery on time and very helpful. I would not hesitate to use solid surface kitchens again and would highly recommend them. Many thanks."
D Ward - Wakefield
"The service receieved was excellent from order to prompt delivery and the worktop is first class and looks great in my kitchen. Many thanks."
M Morrow - Tingwall, Merseyside
"Delighted with our new worktops. Thanks for advice on phone,
prompt delivery, competitive price and quality."
J Walley - Leek, Staffs
"Found your website and ordered new worktops.
Very efficient service, received the worktops all as promised, very pleased.
Would recommend your company without hesitation. Regards"
A Palmer - Reading, Berks
"Purchased axiom wood grain for kitchen from solid surface - brilliant product - excellent service from very helpful staff - price was def' the best by some margin and would highly recommend and will use again. Many thanks"
Eddie - Wigan, Lancs
"Very pleased with your service and would recommend to others.
Mike Hand - Bury, Lancs
"One very happy customer!
I have put in a new kitchen, and being on a limited budget, got basic units, but decided to put in a better worktop. After being sent samples, and advice on the phone, I chose Duropal. The
extra depth looks lush, and after 3 months, the surface has proved really
hard wearing, still perfect. The price was good, the service great, and
delivery painless! Thank you"
B Baker - East Sussex
"we were very pleased with our product and the final look of our kitchen is great with the worktops.Ordering and delivery were great too. Would definitely recommend your company to other." CheshireRegards J Parish
"Solid Surface Kitchens were able to source and produce a 3 piece extension tour existing kitchen in Kashmir White Granite. The colour and grain match is great. T
he speed of manufacture and fitting was impressive. Excellent service and would recommend."
Nigel Blackman - York
"The worktops have been delivered and my sister is absolutely delighted with
them - thank you and thank you for your customer service - we needed that bit of
extra help and you provided it. I was out yesterday so thanks for leaving me a message
(I had to go and get things for my kitchen). I will certainly recommend your firm if I know of anybody who needs a worktop. Thanks again"
S M - Denton, Manchester
"I just wanted to say a huge thank you for delivery my upstand the next day ... You guys are brilliant. Fantastic customer service.. You really put the customer first with your great attitude and prices are awesome. I will be recommending you to everyone I know....thanks"
Atif A C - Uxbridge, Middx
"Dear Robert and Janice,
Just wanted to drop you a line to thank you for all your assistance and understanding with our order and re-order. Your customer service is outstanding. Through all the problems we had you were extremely helpful and efficient. We managed to get all our worktops installed yesterday which we wouldn't have been able to manage without your fantastic service.
Thanks once again Kind regards"
G W - Milton Keynes
"We purchased Nordic Earthstone worktop in February 2015 after being let down by
B&Q. Service was excellent and delivery within a few days. The product is
superb and available in longer lengths than B&Q supply. It is also cheaper"
JP - London
"These are top quality earthstone worktops at the best price we could find . The service was fast friendly and helpful . We placed our order but didn't need the worktops for several weeks which wasn't a problem and the delivery was made promptly when we needed them .Very pleased many thanks".
R B - Crewe, Cheshire
"Many thanks for the fast service. Lots of information and excellent site would recommend anyone to use SOLID SURFACE KITCHENS DIRECT"--
D M - Herefordshire
"Just to let you know we were very happy with the final result and the kitchen looks really great with the glossy worktop. Thanks for your help"
Sent from my iPad G Allsop - Whitechurch, Shropshire
"I was very happy with the service offered by Solid Surface Kitchens. I was in touch with Derek Warr by phone and e-mail and recd prompt responses. I was able to choose from 2 days that deliveries took place in my area to suit me. The delivery driver let me know at least an hour before due to arrive and was also very pleasant. Top marks"
M W - Sheerness, Kent
"When I phoned for information, I was helped and advised about the product I wanted and the order arrived exactly when it was promised. This is what should happen, and when it does these days, one is always pleasantly surprised. I would not hesitate to use this company in future and would recommend it to friends"
M E - Twickenham, Middx
"Thank you for your service. The communication & updating was excellent"
J W - Milton keynes
"The order arrived at 10.30am today. Excellent Service.
I will certainly recommend your company"
R P - Eastbourne, East Sussex
"Many thanks for your very efficient and prompt service. I received the product the day after ordering.Thanks especially to the man I dealt with over the phone,who was very helpful"
K E - Stockton On Tees, Teesside
"Your Company would come highly recommended, got great help from yourself
Robert with the initial enquiry, phoned me back when you said you would,
delivery arrived exactly when you said and the product was exactly what I
wanted. Would have no hesitation in dealing with this Company again"
T B - Coventry, West Midlands
"Thanks: all arrived on time and correct very helpful on phone would highly recommend"
T.T. - Haywards Heath, Sussex
"Annette, thank you for your competant and speedy service arrived at 8 am this morning.
yours" M D - Stoke on Trent, Staffs
"MY REVIEW. WAS PLEASED WITH THE WORKTOPS ETC AND WOULD RECOMMEND YOUR SITE IN FUTURE" R H - Coventry, West Midlands
"Thank you for your help and efficiency!!I will be sure to recommend your firm to friends.
I B - Aberdeen, Scotland
"Thank you for the prompt delivery, the driver arrived at about
9.45 this morning"
S P - Dorset
Just a quick note to thank you for the excellent service provided by your company.
The kitchen Fitter has now completed upgrading our kitchen hence the somewhat late acknowledgement for your good service. I contacted several suppliers of Duropal prior to ordering from you.None were as helpful as your staff and you were by far more competitive on price for identical products. From ordering to delivery everything was perfect It’s good to deal with such a well organised professional company. Thanks again and a Happy New Year to you all"
Linda & Dave Jackson, Staffordshire.
"Hello...and thank you for your suggestion to be able to leave a review via an e.mail following my call ***** 5 star experience
I would like to thank you a brilliant service when I ordered our Duropal worktop, and to also compliment the delivery driver for being so courteous and helpful, I love the worktop we chose from you, and we would quite happily recommend you to anyone as we had such a wonderful experience. Many thanks"
Mrs P Ashley
"We've used Solid Surfaces Kitchens Direct on two occasions now for laminate worktops, both of which have been hassle free, with a competitive price, good communication and delivery on time as planned. We will definitely look to use them again"
"Having been let down so badly by another company, we were understandably nervous about the process, however, we need not have worried - we were delighted with your service - your company was friendly, professional, and very straightforward to deal with. The delivery driver was really helpful and delivery was exactly when you said it would be. We are very happy with the worktops, which are an excellent quality, and will send you a photo of the finished kitchen when all is done. Thank you very much" Ian and Dorothy Betts
"Great service guys 👍....the kitchen should be finished in a few weeks waiting on some additional unit doors and tiles! But I will be happy to attach photos. Thank again.
"Hello with regards recently purchased kitchen, I would like to say how delighted I was with the purchase. The quality of the units are 1st class and cannot fault the purchase price, must be the best on the internet. On the occassions I needed to contact the company with queries, I received excellent advice. I could highly recommend anybody looking to buy a kitchen, to use yourselves. Regards Mr Robson"